UK’s worst airport revealed after year of travel chaos | UK News

Manchester Airport has been declared the UK’s worst after a 12 months of journey disruption.

The airport’s Terminal 3 bought a buyer satisfaction rating of simply 38%, in keeping with a survey by Which? journal.

Offended travellers stated it was „chaotic“, „heaving“ and „an end-to-end shambles“.

They have been notably pissed off by the queues for every thing from getting via safety to purchasing one thing to eat and drink.

Terminals 1 and a pair of fared little higher within the buyer survey and have been additionally irritated by lengthy waits.

The highest of the desk was made up of smaller airports with Doncaster Sheffield taking the highest spot, adopted by Exeter, Liverpool John Lennon, London Metropolis and Southampton.

The smaller airports have been praised for his or her quick ready instances and being „straightforward to navigate“. London Metropolis was „slick“, „nice“ and „painless“.

Terminal 5 at Heathrow, the UK’s busiest airport, was described as „spacious“ and „trendy“, registering a middling efficiency at thirteenth within the desk, nevertheless the airport’s different terminals have been all a lot decrease down the rankings.

A Manchester Airport spokesperson stated: „We apologise to any buyer who feels their expertise was not of the usual we wish to ship over the previous two years.

„The pandemic was the most important disaster confronted by our business in its historical past. At one stage passenger numbers at Manchester Airport dropped to only 5 per cent of regular ranges and airports around the globe needed to reduce prices simply to outlive.

„We’re trying ahead to delivering a optimistic expertise to all our passengers this winter, and into summer time 2023.“

A Heathrow spokesperson stated: „That is an beginner survey with inaccurate and deceptive conclusions. What is obvious is that Heathrow has confronted unprecedented development this 12 months, as passenger numbers rose sooner and better than every other European hub, with greater than 18 million passengers utilizing the airport this summer time.

„After the 2 years of worldwide journey lockdown, this was all the time going to be a troublesome 12 months and colleagues throughout the airport have put in a monumental effort to fulfill these challenges.“

The checklist in full

• Doncaster Sheffield
• Exeter
• Liverpool John Lennon
• London Metropolis
• Southampton
• Bournemouth
• Newcastle
• Cardiff
• Inverness
• Belfast Metropolis
• East Midlands
• Glasgow Worldwide
• London Heathrow T5
• Edinburgh
• Birmingham
• Bristol
• London Gatwick North
• London Gatwick South
• Aberdeen
• London Stansted
• Leeds Bradford
• London Heathrow T2
• London Luton
• London Heathrow T3
• Belfast Worldwide
• London Heathrow T4
• Manchester T2
• Manchester T1
• Manchester T3