Cawthorne’s Travel: Bus company issues statement after leaving Sheffield United and Rotherham fans stranded

In a Fb put up, the journey firm stated: “We want to provide our upmost and honest apologies to all our clients who’ve been affected by in the present day’s misfortunes.

“We’re a small family-run firm and we pleasure ourselves on our customer support and our dedication to the neighborhood, serving to the NHS by transporting employees all through Covid-19 to our current day fulfillments throughout the native communities.

“As we speak (Saturday) has been unprecedented however please be assured we will probably be providing refunds to these affected and we’re striving to make sure what has occurred in the present day, by no means occurs once more. We will probably be contacting you in relation to refunds or re-scheduling.

“Thanks to all of our valued clients who’ve provided their help and understanding.”

Followers affected posted Fb feedback in response, criticising the agency for the ignorance supplied yesterday and in a further statements Cawthorne’s stated: “Agree 100 per cent, we’re working to verify this sort of state of affairs by no means occurs once more and that at any time communication is precedence.”

Cawthorne’s Journey stated yesterday’s developments had been “completely out of our management however perceive anger amongst individuals who had been on this state of affairs.”

When requested to develop on what had occurred, the agency stated: “In the meanwhile not till its absolutely investigated and handled.”

The agency added: “Lack of communication in the present day and circumstances past our management developed with no communication to affected teams. We will probably be guaranteeing this doesn’t occur once more communication, driver or car smart.”