THE POINTS GUY RELEASES ITS SIXTH ANNUAL BEST AIRLINES REPORT

Annual Finest Airways Report Reveals Finest and Worst Airways in America Primarily based on Reliability, General Expertise, Value, Loyalty Choices, and Extra

NEW YORK, Aug. 17, 2022 /PRNewswire/ –As we speak, The Points Guy (TPG) has launched its sixth annual Best Airlines Report naming Delta Air Traces the primary airline in America for the fourth 12 months in a row. TPG ranked airways in the USA from finest to worst in accordance with standards together with buyer satisfaction, cabin consolation, on-time data, misplaced baggage knowledge, lounge high quality and extra. The rankings additionally mirror a strategic methodology that evaluates all features of a buyer’s journey — from ticketing by means of baggage supply and even redeeming rewards for future journeys.

„As journey restrictions have been lifted world wide and extra folks returned to touring, airways confronted a mountain of challenges this 12 months from labor shortages to unlucky delays making it a troublesome 12 months for air journey,“ mentioned Brian Kelly, Founding father of The Factors Man. „Within the face of those challenges, our group has labored tirelessly to create this invaluable useful resource that can assist vacationers make educated selections when reserving their subsequent home getaway.“

Southwest Airways took the quantity two spot, with United, American, and Alaska rounding out the highest 5 rankings. Against this, Spirit, Allegiant, and Frontier have been the bottom ranked airways during the last 12 months, with Spirit dropping from eighth place in 2021 to tenth place this 12 months.

Finest Airways Report for 2022 rankings are highlighted beneath:

1. Delta Air Traces
2. Southwest Airways
3. United Airways
4. American Airways
5. Alaska Airways
6. Hawaiian Airways
7. JetBlue Airways
8. Frontier Airways
9. Allegiant Air
10. Spirit Airways

Extra takeaways include:

• Delta comes out on prime once more: Named the winner for the fourth 12 months in a row, Delta boasts an in depth community of lounges, spectacular buyer satisfaction suggestions, and fewer involuntary bumps than its opponents. Delta noticed the fewest buyer complaints this 12 months with simply 1.25 complaints for each 100,000 passengers. Additionally they solely bumped two passengers out of greater than 127 million Delta flyers in 2021, which was spectacular given the state of the airline trade total.
• Hawaiian Airways ranks highest in reliability: For the second straight 12 months, Hawaiian Airways got here out on prime when it comes to reliability with the bottom proportion of delays and cancellations. Over 90% of Hawaiian’s flights arrived on time (inside quarter-hour of the scheduled arrival time), and simply 264 of the airline’s 60,000+ flights have been canceled.
• Southwest wins for reasonably priced fares and widespread community Southwest Airways took the highest spot in the fee & attain class, which measures how huge a provider’s route community is mixed with how a lot it prices customers to fly the provider. Whereas Southwest does not function many locations as another U.S. airways, its airfares have been notably extra reasonably priced than the three legacy airways (American, Delta, United) — and Southwest charged the fewest ancillary charges for checked baggage and ticket adjustments or cancellations.
• United earns prime marks for frequent flyers: United obtained the best rating within the frequent-flyer class due to a broad portfolio of cobranded bank cards plus the best variety of airline companions for incomes and redeeming MileagePlus miles.

Report methodology:

This 12 months TPG took into consideration reliability, expertise, loyalty and price & attain for every airline.  TPG additionally examined knowledge from the U.S. Division of Transportation (D.O.T.), together with the variety of passenger complaints filed in opposition to every airline with the D.O.T., in addition to the variety of reviews of misplaced baggage every airline had. Moreover, in consulting the airways‘ financials and brushing by means of publicly obtainable fleet knowledge, the consultants at TPG have been in a position to issue all these parts — and extra — into the rankings for 2022’s finest airways report.

For all standards, the uncooked scores from the information have been transformed right into a scaled rating from 0 to 10 after which weighted utilizing the next percentages to reach on the ultimate rating. This ensured that the calculation for every airline’s rating was made relative to the efficiency of others — versus a easy rating system that would not precisely seize these variations.

The total listing of things and weighting was as follows:

• Reliability (30%)
• Timeliness (utilizing knowledge on delayed flights from the D.O.T.)
• Cancellations (utilizing knowledge on canceled flights from the D.O.T.)
• Involuntary bumps (utilizing knowledge on involuntary denied boardings from the D.O.T.)
• Mishandled baggage (utilizing knowledge on mishandled baggage from the D.O.T.)
• Mishandled wheelchairs/scooters (utilizing knowledge on mishandled baggage from the D.O.T.)
• Expertise (25%)
• Cabin options (utilizing knowledge from SeatGuru and inflight amenity choices from every provider’s web site)
• Lounges (utilizing numerical knowledge on the variety of lounges, variety of airports and worth of membership for every relevant lounge community)
• Household (utilizing a 0-to-5 rating primarily based on boarding, perks and meals/leisure on board)
• Buyer satisfaction (utilizing knowledge on buyer complaints from the D.O.T.)
• Prices and Attain (20%)
• Route community (utilizing the month-to-month common of home cities served by every airline from the D.O.T.)
• Affordability (utilizing monetary knowledge from the Bureau of Transportation Statistics (B.T.S.))
• Bag/change charges (utilizing monetary knowledge from the B.T.S.)
• Loyalty (25%)
• Frequent flyer program (utilizing knowledge from our month-to-month valuations, elite standing reviews, and every provider’s web site)
• Award availability (utilizing real-time award stock for widespread home routes throughout three distinct time durations)

A full model of TPG’s 2022 Finest Airways Report may be seen here.

For a year-over-year comparability, TPG’s 2021 Finest Airways Report may be seen here.

About The Factors Man

The Factors Man (TPG) is a trusted journey and life-style media platform that focuses on maximizing journey experiences whereas minimizing spending. By an informative, intelligent standpoint, TPG has turn into the main on-line web site for all issues factors, miles and resourceful journey experiences. The positioning’s editorial content material and newsletter consists of firsthand flight, resort and airplane critiques, curated journey guides and immersive video elements, in addition to world occasion activations. Since its launch in 2010, founder Brian Kelly has expanded the group to incorporate a distinguished editorial workers and intensive community of freelancers across the globe. As we speak, TPG reaches 11 million distinctive month-to-month guests and greater than 3.5 million followers throughout social media platforms (Instagram, Facebook, Twitter, and TikTok).

Media Inquiries:
[email protected]

SOURCE The Factors Man